Mobile Applications by Market
Don't see your industry? Don't worry. Kony is developing industry-specific functionality rapidly. We may not have a full section on our website for your solution yet, but we likely have functionality ready for you. Call us to discuss what's already available, and what can be quickly developed for you.
Kony Solutions: Your Mobile Strategy Partner
Kony Solutions helps you develop and deploy your mobile strategy.
In just two to six weeks, our unique technology enables even the largest companies to deploy rich mobile functionality across 90% of phone devices. Yes, it's true – in just two weeks! You can have a feasible, ongoing mobile program – without overwhelming your budget or IT staff. Kony Solutions has solved the challenges of the multiple-device, rapidly changing mobile market.
Increase Your Revenue Opportunities
When, where, and how fast your customer gets information can decide who gets the initial sale or
reservation. Mobile access can make the difference, and do much more.
Mobile access can increase your affiliate revenue and up-selling by putting more opportunities in front of your customer at the right time. In some cases, you can even leverage the customer's on-the-go location to provide localized offers at prime decision-making times.
Mobile access can also save a sale. The customer who must change plans is at high risk of going with a competitor that has an immediate presence. Mobile access allows you to feed the right information to the customer and keep that customer. And mobile access can win a competitor's customer who is in the same situation.
Mobile promotions and advertising have a several-fold advantage in participation over Web promotions. Your customers want to use their phones in new ways. You can be part of their spirit of innovation.
Lower Costs with Mobile Self-service
The Web has lowered per-contact costs of customer interaction. Rich mobile access to information takes self-service savings to the next level, reducing calls to a customer service agent, and their high cost, while increasing customer satisfaction.
Enhance & Protect Your Brand
Providing mobile services establishes your brand as service-oriented and up-to-date key brand goals in the travel and hospitality market. Kony Solutions' technology also enables you to present a single, consistent, and controlled brand presence across all devices.
Rich mobile access also displaces the often negative interaction with traditional automated phone service. Customers perceive the automated interactions as often frustrating and as a barrier to service, while perceiving rich mobile access as an enhancement of service.
Increase Customer Loyalty & Retention
Your customers make decisions based on their last experience with you. Increased access to information can preempt a problem or allow you to provide an additional, valued service. A positive mobile experience adds to all you are doing to meet and exceed your customer's expectations.
A unique loyalty benefit is provided by Kony Solutions' technology: a familiar mobile experience across all devices. This quickly becomes important to a specific customer's loyalty. Your U.S. customer will have a different phone every 12 to 18 months, on average; European customers in less than 12 months; and Asian customers in 6 to 9 months. When Kony supports your mobile services, you automatically provide that customer a consistent and familiar experience on his or her new phone.
